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Help / Terms and policies / Cancellation policy

Cancellation policy

Sometimes​,​ things come up and travelers have to cancel. Travelers can cancel up to 72 hours before the start time of the activity for a full refund and the provider won’t be paid. Platform fees will still be applied. If travelers cancel after that​,​ the provider will be paid in full​,​ except with a direct agreement between the two parts.

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